Privacy Policy
BASIC INFORMATION ON DATA PROTECTION
Responsible for the processing of your data:
Spa by Clarins
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Purpose of the treatment:
Manage and respond to requests for information and / or queries that users of this form send us.
The legal basis for the processing of your data is to obtain the unequivocal consent of the recipient of the Newsletter.
Legitimation of the treatment:
Consent of the interested party at the time of sending us the form filled out with their data.
Spa by Clarins will keep your personal data necessary for sending the Newsletter and other commercial communications, as long as the subscription service for the Newsletter and other commercial communications is not requested.
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Recipients of your data:
The staff and management of the company.
We will not transfer your data to third parties, except legal obligation.
Rights that assist you:
You have the right to access, rectify and / or delete your data, as well as other rights, as explained in detail in the additional information.
Additional Information:
You can consult the additional and detailed information on the treatment of your data detailed below.
Additional Information
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1. RESPONSIBLE FOR THE TREATMENT OF YOUR DATA:
In compliance with the General Regulation (EU) 2016/679 on Data Protection, we inform you that the person responsible for your data is:
Spa by Clarins
Postal address: C / Canalejas, 1 · 41001 · Sevilla
Electronic address: spagranmeliacolon@gmail.com
Telephone: 685 695 351
2. PURPOSE OF THE PROCESSING OF YOUR DATA: MANAGE AND ATTEND REQUESTS FOR INFORMATION / INQUIRIES:
Spa by Clarins will process your data in order to:
Manage and respond to your requests for information and / or queries that users of this contact form on the web send us.
Manage the sending of the information that they request and, where appropriate, provide them with offers of the Spa by Clarins products and / or services in which you have expressed your interest.
Manage the subscription and submission of the newsletter and commercial communications.
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We receive, collect and store any information that you enter on our website or otherwise provide to us. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and the methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, suggestions, product reviews, recommendations, and personal profile.
Spa by Clarins will not make automated decisions based on your profile.
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Why do we collect this information?
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We collect such personal and non-personal information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages;
To create aggregated statistical data and other aggregated and / or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with applicable laws and regulations.
3. LEGITIMATION FOR DATA PROCESSING: BY CONSENT OF THE INTERESTED PARTY.
The legal basis for the processing of your data is obtaining the consent of the user of the file.
That is why Spa by Clarins requests your consent to process your data for the aforementioned purpose of managing and responding to the queries that are posed to us, consent that will be given in the case and at the time of completing and sending this form to us.
The legal basis for the processing of your data is to obtain the unequivocal consent of the recipient of the Newsletter.
We may contact you to notify you about your account, to solve problems with your account, resolve a dispute, collect fees or money owed, to probe your opinions through surveys or questionnaires, to send updates about our company, or when necessary to contact you. to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may communicate with you by email, telephone, text messages, and postal mail.
4. DATA CONSERVATION PERIOD
Spa by Clarins will keep the personal data you have provided us, if you do not request its deletion.
If you do not want us to process your data, please contact us at spagranmeliacolon@gmail.com.
RECIPIENTS TO WHOM WE WILL COMMUNICATE YOUR DATA
The recipients of your data will be the personnel and the address of the company.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that enables us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases, and general Wix.com applications. they store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. . PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Your data will not be disclosed to third parties, except when there is a legal obligation.
6. RIGHTS THAT ASSIST YOU
Finally, we inform you that, if you wish, you can exercise the rights that the RGPD 679/2016 recognizes to interested persons to access their data, to request the rectification of inaccurate data, to oppose the processing of their data in certain circumstances, to cancel the processing of your data in certain circumstances, to request the deletion of your data when, among other reasons, the data is no longer necessary for the purpose for which it was collected, in the omission, the limitation of the treatment and the data portability, by writing to spagranmeliacolon@gmail.com, with a copy of your ID.